Disney's Approach to Leadership Excellence and People Management

Times subject to change. Mid-morning & afternoon breaks are included.

Morning Learning Objectives:

• Understand why a vision for the future is critical to success.
• Examine the strategies Disney leaders employ to align their personal vision with the organization's vision.
• Communicate you vision and examine personal methods for inspiring commitment in others.
• Explore the values and behaviors that make leaders who can effectively communicate and live a vision.
• Discover the relationship between involvement and organizational structure and process.
• Examine the strategies that Disney leaders employ to help employees take ownership and get involved in the business.
• Understand the relationship between performance accountability and organizational structure and process.
• Examine the strategies that Disney leaders employ to develop the organizational structure and process.
• Explore the values and behaviors that make leaders effective parts of the organization.
• Examine the strategies that Disney leaders employ to keep their teams constantly improving and reaching new goals.
• Explore the values and behaviors that will make leaders effective when dealing with change.
• Examine strategies that Disney leaders employ to connect with people and sustain long-term success as leaders.
• Examine how leaders in an organization leave a lasting legacy by consistently modeling their leadership values

Afternoon Learning Objectives:

• Examine the importance of corporate culture by design versus culture by default, and the value of leveraging culture for strategic goals.
• Discover tools to analyze any organization's culture.
• Examine the Disney process of recruitment and selection.
• Analyze the existing selection process in any organization.
• Experience the global orientation process that introduces the new hire to the Disney culture.
• Examine Disney training strategies for local/area orientations.
• Explore the on-the-job training process used at Walt Disney Parks and Resorts.
• Understand the career management process and how it develops talent and supports retention.
• Learn how the principles of effective organizational communication reinforce the culture.
• Examine specific examples of Disney communication to discover how they support the culture.
• Review Disney communication methods for adaptation to any organization.
• Explore how Disney sustains the culture through Cast Member services and recognition.
• Learn how Disney creates a supportive work environment for every Cast Member.
• Understand the importance of providing employees with a supportive and caring environment to create pride in supporting the organization's culture.